Author Topic: [Resolved K] Symantec repeatedly detects Trojan.Gen.2  (Read 2201 times)

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Offline ssanghani

  • Bronze Member
  • Posts: 22
[Resolved K] Symantec repeatedly detects Trojan.Gen.2
« on: May 29, 2012, 10:58:42 PM »
Hi,

This is a problem on my partner's laptop. During browsing some sites yesterday, I mistakenly accepted the prompt to run some exe as it contained Adobe in the file name and I assumed it is one of the regular Adobe Flash updates.

It appears since running that application, Symantec Endpoint protection is repeatedly detecting some files with Trojan.Gen.2 infection but a scan is not detecting anything. Based on some initial research I identified the files d:\users\<userid>\AppData\Local\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\n. and similar folder in c:\windows\installer folder.

I have disabled internet on that laptop since last night when I detected this infection and posting this from other machine.

I have included the DDS log below:

DDS.Log
------------------------
.
DDS (Ver_2011-08-26.01) - NTFSx86 MINIMAL
Internet Explorer: 9.0.8112.16421
Run by 08600549 at 14:41:29 on 2012-05-30
Microsoft Windows 7 Enterprise   6.1.7601.1.1252.61.1033.18.3176.2379 [GMT 10:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://hpps-dailyblue.wikispaces.com/
uDefault_Page_URL = https://hpps-dailyblue.wikispaces.com/
uInternet Settings,ProxyOverride = 10.138.72.*;10.163.24.36;10.*;vcaa;<local>
uInternet Settings,ProxyServer = edupass:800
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~3\office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [EPSON Stylus CX5900 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibip.exe /fu "c:\windows\temp\E_S48DE.tmp" /EF "HKCU"
uRun: [\\bkhdd\EPSONStylusCX5900] c:\windows\system32\spool\drivers\w32x86\3\e_fatibip.exe /fu "c:\windows\temp\E_S31B6.tmp" /EF "HKCU"
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [<NO NAME>]
mRun: [TpShocks] TpShocks.exe
mRun: [LENOVO.TPKNRRES] c:\program files\lenovo\communications utility\TPKNRRES.exe
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [PWMTRV] rundll32 c:\progra~1\thinkpad\utilit~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
mRun: [eduSTAR Student Navigator] "c:\program files\edustar\edustar student navigator\WPFStudentDockExpression.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [RTHDVCPL] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [tbdaemon] c:\program files\teamboard\tbdaemon.exe
mRun: [aidaemon] c:\program files\teamboard\aidaemon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\thinkpad\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\drawsrv.lnk - c:\program files\teamboard\draw\drawsrv.exe
mPolicies-explorer: PreXPSP2ShellProtocolBehavior = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: FilterAdministratorToken = 1 (0x1)
mPolicies-system: disablecad = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {B0127AF2-316C-4f1d-BF35-3DE43971EEC5} - c:\windows\system32\proxypal.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
LSP: mswsock.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{18F9BBD0-7CDD-4F44-BCB9-7628A68000CC} : DhcpNameServer = 10.188.66.103 10.176.66.71
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE}\2496C6C637 : DhcpNameServer = 203.166.122.153 203.166.122.166
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE}\25567656E636970274164756771697 : DhcpNameServer = 203.12.160.35 203.12.160.36
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE}\56465735451425 : DhcpNameServer = 10.138.72.40 10.138.72.42
TCP: Interfaces\{EE56947C-0FDE-4D68-863F-87AF549AB20F} : DhcpNameServer = 10.138.72.40 10.138.72.42
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - d:\users\08600549\appdata\roaming\mozilla\firefox\profiles\mrzilgme.default\
FF - prefs.js: browser.startup.homepage - hxxps://hpps-dailyblue.wikispaces.com/
FF - prefs.js: network.proxy.ftp - edupass
FF - prefs.js: network.proxy.ftp_port - 800
FF - prefs.js: network.proxy.http - edupass
FF - prefs.js: network.proxy.http_port - 800
FF - prefs.js: network.proxy.socks - edupass
FF - prefs.js: network.proxy.socks_port - 800
FF - prefs.js: network.proxy.ssl - edupass
FF - prefs.js: network.proxy.ssl_port - 800
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\wolfram research\browser\8.0.3.2427702\npmathplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 DozeHDD;DozeHDD;c:\windows\system32\drivers\DOZEHDD.SYS [2011-8-12 25968]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2011-1-13 20592]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2011-5-11 1846592]
R3 MEI;Intel(R) Management Engine Interface;c:\windows\system32\drivers\HECI.sys [2011-6-20 41088]
R3 tbupddsu;Universal Pointer Device Driver;c:\windows\system32\drivers\TBUPDDSU.SYS [2012-2-8 110952]
R3 upddvh;Touch-Base Serial Multi-touch Driver;c:\windows\system32\drivers\UPDDVH.SYS [2012-2-8 25576]
S1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2011-6-20 13680]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 eduSTAR Student Navigator Service;eduSTAR Student Navigator Service;c:\program files\edustar\edustar student navigator\StudentNavigatorService.exe [2011-3-28 16384]
S2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2010-12-15 1085440]
S2 LENOVO.CAMMUTE;Lenovo Camera Mute;c:\program files\lenovo\communications utility\CamMute.exe [2011-8-12 40808]
S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\lenovo\hotkey\micmute.exe [2011-6-20 45496]
S2 LENOVO.TPKNRSVC;Lenovo Keyboard Noise Reduction;c:\program files\lenovo\communications utility\TPKNRSVC.exe [2011-8-12 59240]
S2 Lenovo.VIRTSCRLSVC;Lenovo Auto Scroll;c:\program files\lenovo\virtscrl\lvvsst.exe [2011-6-20 93032]
S2 PwmEWSvc;Cisco EnergyWise Enabler;c:\program files\thinkpad\utilities\PWMEWSVC.exe [2011-8-12 148840]
S2 RtkAudioService;Realtek Audio Service;c:\program files\realtek\audio\hda\RtkAudioService.exe [2011-11-7 141928]
S2 tbupddwu;tbupddwu;c:\program files\teamboard\TBUPDDWU.EXE [2012-2-8 933888]
S2 TPHKLOAD;Lenovo Hotkey Client Loader;c:\program files\lenovo\hotkey\tphkload.exe [2011-6-20 99328]
S2 TPHKSVC;On Screen Display;c:\program files\lenovo\hotkey\TPHKSVC.exe [2011-6-20 64440]
S2 USBDLM;USBDLM;c:\program files\usbdlm\USBDLM.exe [2010-5-9 241152]
S3 5U877;USB Video Device;c:\windows\system32\drivers\5U877.sys [2011-6-20 130944]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 BTWAMPFL;BTWAMPFL;c:\windows\system32\drivers\btwampfl.sys [2011-8-12 367656]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 62464]
S3 DozeSvc;Lenovo Doze Mode Service;c:\program files\thinkpad\utilities\DOZESVC.EXE [2011-8-12 292200]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-3 106104]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-8-12 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2011-6-12 31125880]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2011-8-2 18432]
S3 netvsc;netvsc;c:\windows\system32\drivers\netvsc60.sys [2010-11-21 126464]
S3 NETwNs32;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETwNs32.sys [2011-6-20 7434240]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2011-8-12 83304]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-21 15872]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\drivers\RtsPStor.sys [2011-6-20 246888]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-20 322664]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 Synth3dVsc;Microsoft Virtual 3D Video Transport Driver;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-21 77184]
S3 SynthVid;SynthVid;c:\windows\system32\drivers\VMBusVideoM.sys [2010-11-21 19456]
S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-21 25600]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-21 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 27264]
S3 tsusbhub;Remote Deskotop USB Hub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-21 112640]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-8-3 1343400]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2012-05-29 11:56:47   419488   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
2012-05-25 09:24:06   --------   d-----w-   d:\users\08600549\Tracing
2012-05-25 03:29:08   1288472   ----a-w-   c:\windows\system32\ntdll.dll
2012-05-25 03:29:08   --------   d-sh--w-   d:\users\08600549\appdata\local\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}
2012-05-25 03:21:33   2048   ----a-w-   c:\windows\system32\tzres.dll
2012-05-25 03:21:14   1291632   ----a-w-   c:\windows\system32\drivers\tcpip.sys
2012-05-25 03:19:57   936960   ----a-w-   c:\program files\common files\microsoft shared\ink\journal.dll
2012-05-25 03:19:56   1221632   ----a-w-   c:\program files\windows journal\NBDoc.DLL
2012-05-25 03:19:54   989184   ----a-w-   c:\program files\windows journal\JNTFiltr.dll
2012-05-25 03:19:54   969216   ----a-w-   c:\program files\windows journal\JNWDRV.dll
2012-05-25 03:19:32   8192   ----a-w-   c:\windows\system32\rdrmemptylst.exe
2012-05-25 03:19:32   58880   ----a-w-   c:\windows\system32\rdpwsx.dll
2012-05-25 03:19:32   129536   ----a-w-   c:\windows\system32\rdpcorekmts.dll
2012-05-25 03:19:12   67072   ----a-w-   c:\windows\system32\packager.dll
2012-05-25 03:18:56   2343424   ----a-w-   c:\windows\system32\win32k.sys
2012-05-25 03:18:55   3968368   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2012-05-25 03:18:55   3913072   ----a-w-   c:\windows\system32\ntoskrnl.exe
2012-05-25 03:18:44   534528   ----a-w-   c:\windows\system32\EncDec.dll
2012-05-25 03:18:32   919040   ----a-w-   c:\windows\system32\rdpcorets.dll
2012-05-25 03:18:32   826880   ----a-w-   c:\windows\system32\rdpcore.dll
2012-05-25 03:18:32   24576   ----a-w-   c:\windows\system32\drivers\tdtcp.sys
2012-05-25 03:18:32   183808   ----a-w-   c:\windows\system32\drivers\rdpwd.sys
2012-05-25 03:18:18   38912   ----a-w-   c:\windows\system32\csrsrv.dll
2012-05-25 03:17:47   514560   ----a-w-   c:\windows\system32\qdvd.dll
2012-05-25 03:17:47   1328128   ----a-w-   c:\windows\system32\quartz.dll
2012-05-25 03:09:18   442880   ----a-w-   c:\windows\system32\ntshrui.dll
2012-05-25 03:08:10   1077248   ----a-w-   c:\windows\system32\DWrite.dll
2012-05-19 11:44:26   --------   d-----w-   d:\users\08600549\appdata\local\{DE50C4D9-FF43-44B5-8AB9-50BB6C21827E}
2012-05-16 05:13:56   --------   d-----w-   d:\users\08600549\appdata\local\Flip Video
2012-05-09 01:10:08   --------   d-----w-   c:\program files\common files\Macrovision Shared
2012-05-08 11:13:18   90112   ----a-w-   c:\windows\unvise32.exe
2012-05-08 11:12:40   --------   d-----w-   c:\program files\WriteTools
2012-05-03 02:13:08   147512   ----a-w-   c:\windows\system32\temp.00F
2012-05-03 02:13:07   598288   ----a-w-   c:\windows\system32\temp.00A
2012-05-03 02:13:07   22288   ----a-w-   c:\windows\system32\temp.00D
2012-05-03 02:13:07   17920   ----a-w-   c:\windows\system32\temp.009
2012-05-03 02:13:07   164112   ----a-w-   c:\windows\system32\temp.00B
2012-05-03 02:13:07   147728   ----a-w-   c:\windows\system32\temp.00C
2012-05-03 02:13:07   10000   ----a-w-   c:\windows\system32\temp.00E
2012-05-03 02:13:06   1386496   ----a-w-   c:\windows\system32\temp.008
.
==================== Find3M  ====================
.
2012-05-29 11:56:47   70304   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-09 01:05:48   129784   ------w-   c:\windows\system32\pxafs.dll
2012-05-09 01:05:48   116472   ------w-   c:\windows\system32\pxcpyi64.exe
2012-05-09 01:05:47   43528   ------w-   c:\windows\system32\drivers\PxHelp20.sys
2012-05-09 01:05:47   118520   ------w-   c:\windows\system32\pxinsi64.exe
2012-03-17 07:27:18   56176   ----a-w-   c:\windows\system32\drivers\partmgr.sys
2012-03-01 05:46:57   19824   ----a-w-   c:\windows\system32\drivers\fs_rec.sys
2012-03-01 05:37:41   172544   ----a-w-   c:\windows\system32\wintrust.dll
2012-03-01 05:33:23   159232   ----a-w-   c:\windows\system32\imagehlp.dll
2012-03-01 05:29:16   5120   ----a-w-   c:\windows\system32\wmi.dll
.
============= FINISH: 14:41:51.33 ===============

Attach.txt
----------------------------------------

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Enterprise
Boot Device: \Device\HarddiskVolume1
Install Date: 7/11/2011 11:33:29 AM
System Uptime: 30/05/2012 10:48:38 AM (4 hours ago)
.
Motherboard: LENOVO |  | 7827AE6
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz | CPU | 2095/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 50 GiB total, 12.256 GiB free.
D: is FIXED (NTFS) - 153 GiB total, 111.933 GiB free.
E: is FIXED (NTFS) - 30 GiB total, 29.9 GiB free.
F: is CDROM ()
G: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
.
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Photoshop Elements 6.0
Adobe Reader X (10.1.0)
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity
Blender
Bonjour
Broadcom InConcert Maestro
CDBurnerXP
Chemistry Add-in for Word
CutePDF Writer
D3DX10
Debut Video Capture Software
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DVD Flick
eduSTAR Student Navigator
EPSON Printer Software
FlipShare
FormatFactory 2.70
FreeCAD 0.10
FreeMind
Game Maker
GCompris Uninstall
Genius Maker Free Edition
GeoGebra
GIMPshop 2.2.8
Google SketchUp 8
HandBrake 0.9.5
Inkscape 0.48.0
InkSeine
IrfanView (remove only)
iTunes
Java(TM) 6 Update 26
Kahootz 3
Kahootz v2
Learning Content Development System
Learning Essentials for Microsoft Office
LEGO Digital Designer
Lenovo Auto Scroll Utility
Lenovo System Interface Driver
LiveUpdate 3.3 (Symantec Corporation)
Mathematica Extras 8.0 (2427702)
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Conferencing Add-in for Microsoft Office Outlook
Microsoft Expression Web 3
Microsoft Expression Web 3 SP1
Microsoft Interactive Classroom
Microsoft Math
Microsoft Math Worksheet Generator
Microsoft Mathematics
Microsoft Mouse Mischief
Microsoft Office 2010 Language Pack Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Communicator 2007 R2
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Live Meeting 2007
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Project MUI (English) 2010
Microsoft Office Project Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Visio 2010
Microsoft Office Visio MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Project 2010 Service Pack 1 (SP1)
Microsoft Project Professional 2010
Microsoft Research AutoCollage 2008 Academic Edition
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft Silverlight PivotViewer
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Student with Encarta Premium 2009
Microsoft Visio 2010 Service Pack 1 (SP1)
Microsoft Visio Premium 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MonkeyJam
Mozilla Firefox 9.0.1 (x86 en-GB)
MSVCRT
Nvu
On Screen Display
Paint.NET v3.5.8
Pencil
Photo Story 3 for Windows
Picasa 3
Pivot Stickfigure Animator
pptPlex from Microsoft Office Labs
ProxyPal Uninstall
Python 2.6 pygame-1.9.1
Python 2.6.5
Quick Vic Reporting - Teacher Components
QuickTime
Qwizdom WizTeach
RapidTyping
Ray's Letters and Numbers
Realtek High Definition Audio Driver
Scratch
ScreenMarker
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio 2010 (KB2553374) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
Softronics MicroSoft Windows Logo 6.05
Songsmith (Academic Edition)
Stellarium 0.10.5
Symantec Endpoint Protection
Synaptics Pointing Device Driver
TeamBoard
ThinkPad Bluetooth with Enhanced Data Rate Software
ThinkPad FullScreen Magnifier
ThinkPad Hotkey Features Integration Setup
ThinkPad Power Management Driver
ThinkPad Power Manager
ThinkVantage Active Protection System
ThinkVantage Communications Utility
Tux Math Scrabble 0.7.2
Tux of Math Command (remove only)
Tux Paint
Tux Typing
Tux Word Smith 0.7.9
TuxGuitar
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
USB drive letter manager
VirtualDub 1.9.11
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)
VLC media player 1.1.11
Wax
Win7codecs
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinPatrol
Wolfram CDF Player (M-WIN-D 8.0.3 2427703)
Write Tools Set A
Yahoo! Messenger
.
==== Event Viewer Messages From Past Week ========
.
30/05/2012 9:52:10 AM, Error: NETLOGON [5719]  - This computer was not able to set up a secure session with a domain controller in domain HPPS due to the following:  There are currently no logon servers available to service the logon request.  This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.   ADDITIONAL INFO  If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.
30/05/2012 2:03:31 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
30/05/2012 10:50:56 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
30/05/2012 10:50:56 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
30/05/2012 10:50:55 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
30/05/2012 10:50:55 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
30/05/2012 10:50:53 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
30/05/2012 10:50:45 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
30/05/2012 10:49:09 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD CSC DfsC discache eeCtrl lenovo.smi NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL SPBBCDrv spldr SRTSP SRTSPX SYMTDI tdx TPPWRIF vwififlt Wanarpv6 WfpLwf
30/05/2012 10:49:05 AM, Error: Service Control Manager [7003]  - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7003]  - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7001]  - The Netlogon service depends on the Workstation service which failed to start because of the following error:  The dependency service or group failed to start.
30/05/2012 10:49:05 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
30/05/2012 10:49:03 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
30/05/2012 10:49:03 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
30/05/2012 10:49:03 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
30/05/2012 10:49:03 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
30/05/2012 10:49:02 AM, Error: Microsoft-Windows-Eventlog [22]  - The event logging service encountered an error while initializing publishing resources for channel DebugChannel. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
30/05/2012 1:50:53 AM, Error: volsnap [36]  - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
29/05/2012 11:15:59 PM, Error: Microsoft-Windows-DNS-Client [1012]  - There was an error while attempting to read the local hosts file.
29/05/2012 10:59:10 PM, Error: Microsoft-Windows-GroupPolicy [1129]  - The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
28/05/2012 8:07:50 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
28/05/2012 8:04:22 AM, Error: Application Management Group Policy [108]  - Failed to apply changes to software installation settings.  Software changes could not be applied.  A previous log entry with details should exist.  The error was : %%1603
28/05/2012 8:04:22 AM, Error: Application Management Group Policy [102]  - The install of application Adobe Flash Player 10 ActiveX from policy Notebooks - Staff failed.  The error was : %%1603
28/05/2012 8:04:17 AM, Error: Application Management Group Policy [102]  - The install of application Java(TM) 6 Update 24 from policy Notebooks - Staff failed.  The error was : %%1603
28/05/2012 8:04:16 AM, Error: Application Management Group Policy [102]  - The install of application Adobe Reader X MUI from policy Notebooks - Staff failed.  The error was : %%1603
28/05/2012 8:04:14 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  CSC SASDIFSV SASKUTIL
28/05/2012 8:03:51 AM, Error: Service Control Manager [7023]  - The Computer Browser service terminated with the following error:  The specified service does not exist as an installed service.
28/05/2012 8:03:37 AM, Error: Service Control Manager [7023]  - The Offline Files service terminated with the following error:  The system cannot find the path specified.
28/05/2012 4:40:20 PM, Error: Application Management Group Policy [103]  - The removal of the assignment of application Java(TM) 6 Update 24 from policy Notebooks - Staff failed.  The error was : %%2
28/05/2012 4:40:20 PM, Error: Application Management Group Policy [103]  - The removal of the assignment of application Adobe Reader X MUI from policy Notebooks - Staff failed.  The error was : %%2
28/05/2012 4:40:20 PM, Error: Application Management Group Policy [103]  - The removal of the assignment of application Adobe Flash Player 10 ActiveX from policy Notebooks - Staff failed.  The error was : %%2
25/05/2012 8:01:51 AM, Error: Microsoft-Windows-GroupPolicy [1058]  - The processing of Group Policy failed. Windows attempted to read the file \\hpps.hamptonparkps.vic.edu.au\SysVol\hpps.hamptonparkps.vic.edu.au\Policies\{C90760B0-29BE-4E53-9D4A-7F377E1E59BF}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:  a) Name Resolution/Network Connectivity to the current domain controller.  b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).  c) The Distributed File System (DFS) client has been disabled.
25/05/2012 7:16:58 PM, Error: Service Control Manager [7034]  - The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).
24/05/2012 7:59:15 AM, Error: Microsoft-Windows-GroupPolicy [1054]  - The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.
24/05/2012 7:59:12 AM, Error: ACPI [13]  - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
23/05/2012 9:35:33 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.
23/05/2012 9:35:04 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.
23/05/2012 3:50:28 PM, Error: Service Control Manager [7034]  - The Cisco EnergyWise Enabler service terminated unexpectedly.  It has done this 1 time(s).
.
==== End Of File ===========================

Greatly appreciate your assistance in this matter.

Regards
Samir
« Last Edit: June 01, 2012, 10:14:53 AM by kevinf80 »



Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 6362
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #1 on: May 30, 2012, 12:03:50 AM »
Hello again Samir,

I helped you previously, so there is no need for the usual introduction. The DDS logs indicate possible Zeroacess rootkit infection, ok do the following:

Step 1

System restore appears to be OFF, follow the instructions here http://www.sevenforums.com/tutorials/81500-system-restore-enable-disable.html to turn it back on and CREATE a new restore point...

Step 2

Download Yorkyt.exe and save to your Desktop.


Double click the Yorkyt.exe to run it, Vista or Windows 7 user right click and "Run as Administrator"





Select Yes to restart at the prompt.





Let it restart again when prompted.





Be patient as the tool is working after the 2nd reboot.





When you see the above, test to see if browser redirects are present or not.

Attach the Yorkyt.exe.log to your next message (it should be on your desktop)

Step 3

Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from either of the following links :-

Link 1
Link 2

  • Ensure that Combofix is saved directly to the Desktop <--- Very important

    Before saving Combofix to the Desktop re-name to Gotcha.exe as below:




  • Disable all security programs as they will have a negative effect on Combofix, instructions available Here if required. Be aware the list may not have all programs listed, if you need more help please ask.

  • Close any open browsers and any other programs you might have running
  • Double click the icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)

  • Instructions for running Combofix available Here if required.

  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
  • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read Here why  disabling autoruns is recommended.

*EXTRA NOTES*
  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
       
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the logs in next reply please...

Kevin





Offline ssanghani

  • Bronze Member
  • Posts: 22
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #2 on: May 30, 2012, 12:58:23 AM »
Hi Kevin,

Thanks for the response.

Have run yorkyt and now running combofix.

Yorkyt reported all clean but the combofix is reporting ZeroAccess Rootkit. It is running the cleaning process for now. The message boxes suggested that rootkit has installed itself in tcp/ip stack. Will report back once the logs are generated.

Just would like to ask on one thing I noticed when running Yorkyt, at the time of first restart windows failed to restart properly and re-started after couple of attempts. Though Youkyt continued running after restart, not sure if this could have impacted on is clean up process. Should I run it again after running Combofix?

Also, after running YorKyt, as soon as I enable network on that machine Symantec started detecting the trojan again in some of the files.

I will report back after combofix finishes. Let me know if I should re-run Yorkyt.

Regards
Samir

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 6362
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #3 on: May 30, 2012, 01:18:43 AM »
No need to run Yorkyt if Combofix is running... ZA rootkit targets combofix and can stop it from running, yorkyt cripples ZA and gives us a bit of an edge....

Post logs when ready... I`ve got to go out very shortly and will not be back online until later tonight... I`m in the UK so we may possibly be out of sinc timewise...

Thanks,

Kevin...

Offline ssanghani

  • Bronze Member
  • Posts: 22
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #4 on: May 30, 2012, 01:22:48 AM »
Hi Kevin,

ComboFix log
------------------------------

ComboFix 12-05-30.02 - 08600549 30/05/2012  16:52:14.1.4 - x86
Microsoft Windows 7 Enterprise   6.1.7601.1.1252.61.1033.18.3176.2061 [GMT 10:00]
Running from: d:\users\08600549\Desktop\Gotcha.exe
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\$NtUninstallKB59358$
c:\windows\$NtUninstallKB59358$\1819446188\@
c:\windows\$NtUninstallKB59358$\1819446188\bckfg.tmp
c:\windows\$NtUninstallKB59358$\1819446188\cfg.ini
c:\windows\$NtUninstallKB59358$\1819446188\Desktop.ini
c:\windows\$NtUninstallKB59358$\1819446188\keywords
c:\windows\$NtUninstallKB59358$\1819446188\kwrd.dll
c:\windows\$NtUninstallKB59358$\1819446188\L\mmymqwva
c:\windows\$NtUninstallKB59358$\1819446188\U\00000001.@
c:\windows\$NtUninstallKB59358$\1819446188\U\00000002.@
c:\windows\$NtUninstallKB59358$\1819446188\U\00000004.@
c:\windows\$NtUninstallKB59358$\1819446188\U\80000000.@
c:\windows\$NtUninstallKB59358$\1819446188\U\80000004.@
c:\windows\$NtUninstallKB59358$\1819446188\U\80000032.@
c:\windows\$NtUninstallKB59358$\825983919
c:\windows\Installer\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}
c:\windows\Installer\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\@
c:\windows\Installer\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\n
c:\windows\Installer\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\U\00000001.@
c:\windows\system32\dc.exe
c:\windows\system32\GroupPolicy\User\Scripts\scripts.ini
d:\users\08600549\AppData\Local\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}
d:\users\08600549\AppData\Local\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\@
d:\users\08600549\AppData\Local\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\n
d:\users\08600549\AppData\Local\assembly\tmp
d:\users\08600549\AppData\Roaming\Remote
d:\users\08600549\AppData\Roaming\Remote\fwabam4_shrd
d:\users\08600549\AppData\Roaming\Remote\mxd1.txt
d:\users\08600549\AppData\Roaming\Remote\n1je.dat
d:\users\08600549\AppData\Roaming\Remote\x1nre.dat
d:\users\08600549\AppData\Roaming\Remote\xdaklp
d:\users\08600549\Desktop\Setup.exe
.
Infected copy of c:\windows\system32\userinit.exe was found and disinfected
Restored copy from - c:\windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_de3024012ff21116\userinit.exe
.
.
(((((((((((((((((((((((((   Files Created from 2012-04-28 to 2012-05-30  )))))))))))))))))))))))))))))))
.
.
2012-05-30 07:00 . 2012-05-30 07:05   --------   d-----w-   d:\users\08600549\AppData\Local\temp
2012-05-30 07:00 . 2012-05-30 07:00   --------   d-----w-   d:\users\WER0002\AppData\Local\temp
2012-05-30 07:00 . 2012-05-30 07:00   --------   d-----w-   d:\users\Administrator.EDUSTAR_WIN7\AppData\Local\temp
2012-05-30 07:00 . 2012-05-30 07:00   --------   d-----w-   d:\users\08223898\AppData\Local\temp
2012-05-30 06:50 . 2012-05-30 07:03   56200   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{F2BB2CBB-C429-42D6-9CCC-0A7CC9E81B62}\offreg.dll
2012-05-30 06:14 . 2012-05-30 06:27   --------   d-----w-   c:\windows\system32\DBBK
2012-05-29 11:56 . 2012-05-29 11:56   419488   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
2012-05-25 09:24 . 2012-05-30 06:32   --------   d-----w-   d:\users\08600549\Tracing
2012-05-25 03:29 . 2011-11-17 05:38   1288472   ----a-w-   c:\windows\system32\ntdll.dll
2012-05-25 03:21 . 2011-11-05 04:26   2048   ----a-w-   c:\windows\system32\tzres.dll
2012-05-25 03:21 . 2012-03-30 10:23   1291632   ----a-w-   c:\windows\system32\drivers\tcpip.sys
2012-05-25 03:19 . 2012-03-31 04:29   936960   ----a-w-   c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2012-05-25 03:19 . 2012-03-31 04:30   1221632   ----a-w-   c:\program files\Windows Journal\NBDoc.DLL
2012-05-25 03:19 . 2012-03-31 04:29   989184   ----a-w-   c:\program files\Windows Journal\JNTFiltr.dll
2012-05-25 03:19 . 2012-03-31 04:29   969216   ----a-w-   c:\program files\Windows Journal\JNWDRV.dll
2012-05-25 03:19 . 2012-01-25 05:32   58880   ----a-w-   c:\windows\system32\rdpwsx.dll
2012-05-25 03:19 . 2012-01-25 05:32   129536   ----a-w-   c:\windows\system32\rdpcorekmts.dll
2012-05-25 03:19 . 2012-01-25 05:27   8192   ----a-w-   c:\windows\system32\rdrmemptylst.exe
2012-05-25 03:19 . 2011-11-19 14:01   67072   ----a-w-   c:\windows\system32\packager.dll
2012-05-25 03:18 . 2012-03-31 02:36   2343424   ----a-w-   c:\windows\system32\win32k.sys
2012-05-25 03:18 . 2012-03-31 04:39   3968368   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2012-05-25 03:18 . 2012-03-31 04:39   3913072   ----a-w-   c:\windows\system32\ntoskrnl.exe
2012-05-25 03:18 . 2011-10-15 05:38   534528   ----a-w-   c:\windows\system32\EncDec.dll
2012-05-25 03:18 . 2012-02-17 05:34   919040   ----a-w-   c:\windows\system32\rdpcorets.dll
2012-05-25 03:18 . 2012-02-17 05:34   826880   ----a-w-   c:\windows\system32\rdpcore.dll
2012-05-25 03:18 . 2012-02-17 04:14   183808   ----a-w-   c:\windows\system32\drivers\rdpwd.sys
2012-05-25 03:18 . 2012-02-17 04:13   24576   ----a-w-   c:\windows\system32\drivers\tdtcp.sys
2012-05-25 03:18 . 2011-10-26 04:28   38912   ----a-w-   c:\windows\system32\csrsrv.dll
2012-05-25 03:17 . 2011-10-26 04:32   514560   ----a-w-   c:\windows\system32\qdvd.dll
2012-05-25 03:17 . 2011-10-26 04:32   1328128   ----a-w-   c:\windows\system32\quartz.dll
2012-05-25 03:09 . 2012-01-04 08:58   442880   ----a-w-   c:\windows\system32\ntshrui.dll
2012-05-25 03:08 . 2012-03-03 05:31   1077248   ----a-w-   c:\windows\system32\DWrite.dll
2012-05-16 05:13 . 2012-05-16 05:13   --------   d-----w-   d:\users\08600549\AppData\Local\Flip Video
2012-05-09 01:11 . 2012-05-09 01:11   --------   d-----w-   c:\programdata\FLEXnet
2012-05-09 01:10 . 2012-05-09 01:10   --------   d-----w-   c:\program files\Common Files\Macrovision Shared
2012-05-08 11:13 . 2004-03-29 05:23   90112   ----a-w-   c:\windows\unvise32.exe
2012-05-08 11:12 . 2012-05-08 11:12   --------   d-----w-   c:\program files\WriteTools
2012-05-03 02:13 . 2001-05-04 03:05   147512   ----a-w-   c:\windows\system32\temp.00F
2012-05-03 02:13 . 2000-04-11 15:00   598288   ----a-w-   c:\windows\system32\temp.00A
2012-05-03 02:13 . 1999-12-07 13:00   10000   ----a-w-   c:\windows\system32\temp.00E
2012-05-03 02:13 . 1999-06-02 15:00   17920   ----a-w-   c:\windows\system32\temp.009
2012-05-03 02:13 . 1999-03-07 15:00   164112   ----a-w-   c:\windows\system32\temp.00B
2012-05-03 02:13 . 1999-03-07 15:00   147728   ----a-w-   c:\windows\system32\temp.00C
2012-05-03 02:13 . 1998-05-30 15:00   22288   ----a-w-   c:\windows\system32\temp.00D
2012-05-03 02:13 . 2004-02-23 10:42   1386496   ----a-w-   c:\windows\system32\temp.008
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-29 11:56 . 2011-08-12 02:34   70304   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-21 07:42 . 2012-01-06 08:32   121816   ----a-w-   c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2011-08-21 6276408]
"\\bkhdd\EPSONStylusCX5900"="c:\windows\system32\spool\DRIVERS\W32X86\3\E_FATIBIP.EXE" [2006-09-21 139264]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [2009-07-14 354304]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-01-27 143384]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-01-27 177176]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-01-27 178200]
"TpShocks"="TpShocks.exe" [2011-01-14 337256]
"LENOVO.TPKNRRES"="c:\program files\Lenovo\Communications Utility\TPKNRRES.exe" [2011-04-04 41320]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"PWMTRV"="c:\progra~1\ThinkPad\UTILIT~1\PWMTR32V.DLL" [2011-05-09 1258856]
"eduSTAR Student Navigator"="c:\program files\eduSTAR\eduSTAR Student Navigator\WPFStudentDockExpression.exe" [2011-03-28 436736]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2011-03-30 115624]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-04-22 1725736]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2011-05-09 10062440]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-20 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2011-12-29 329824]
"tbdaemon"="c:\program files\TeamBoard\tbdaemon.exe" [2010-12-24 454656]
"aidaemon"="c:\program files\TeamBoard\aidaemon.exe" [2010-12-24 319488]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-26 421736]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [2007-09-10 67488]
"Communicator"="c:\program files\Microsoft Office Communicator\communicator.exe" [2012-01-11 5153056]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\ThinkPad\Bluetooth Software\BTTray.exe [2010-12-18 890144]
drawsrv.lnk - c:\program files\TeamBoard\Draw\drawsrv.exe [2012-2-8 151552]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"FilterAdministratorToken"= 1 (0x1)
"disablecad"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"PreXPSP2ShellProtocolBehavior"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages   REG_MULTI_SZ      kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-28929209-795981834-2593102157-1538\Scripts\Logon\0\0]
"Script"=\\hpps.hamptonparkps.vic.edu.au\SysVol\hpps.hamptonparkps.vic.edu.au\scripts\EdustarJMS.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-28929209-795981834-2593102157-1569\Scripts\Logon\0\0]
"Script"=\\hpps.hamptonparkps.vic.edu.au\SysVol\hpps.hamptonparkps.vic.edu.au\scripts\EdustarJMS.bat
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R1 SASDIFSV;SASDIFSV;d:\users\08600549\AppData\Local\Temp\SAS_SelfExtract\SASDIFSV.SYS

R1 SASKUTIL;SASKUTIL;d:\users\08600549\AppData\Local\Temp\SAS_SelfExtract\SASKUTIL.SYS

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 5U877;USB Video Device;c:\windows\system32\DRIVERS\5U877.sys [2010-09-21 130944]
R3 BTWAMPFL;BTWAMPFL;c:\windows\system32\DRIVERS\btwampfl.sys [2010-12-18 367656]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
R3 DozeSvc;Lenovo Doze Mode Service;c:\program files\ThinkPad\Utilities\DOZESVC.EXE [2011-05-09 292200]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 31125880]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl.sys [2011-08-02 18432]
R3 netvsc;netvsc;c:\windows\system32\DRIVERS\netvsc60.sys [2010-11-20 126464]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-09 4640000]
R3 Power Manager DBC Service;Power Manager DBC Service;c:\program files\ThinkPad\Utilities\PWMDBSVC.EXE [2011-05-09 83304]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 15872]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2010-12-08 246888]
R3 Synth3dVsc;Microsoft Virtual 3D Video Transport Driver;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-20 77184]
R3 SynthVid;SynthVid;c:\windows\system32\DRIVERS\VMBusVideoM.sys [2010-11-20 19456]
R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-20 25600]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
R3 tsusbhub;Remote Deskotop USB Hub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-20 112640]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-02 1343400]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S0 DozeHDD;DozeHDD;c:\windows\System32\DRIVERS\DozeHDD.sys [2011-05-09 25968]
S0 TPDIGIMN;TPDIGIMN;c:\windows\System32\DRIVERS\ApsHM86.sys [2011-01-13 20592]
S1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\DRIVERS\smiif32.sys [2010-09-07 13680]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 eduSTAR Student Navigator Service;eduSTAR Student Navigator Service;c:\program files\eduSTAR\eduSTAR Student Navigator\StudentNavigatorService.exe [2011-03-28 16384]
S2 FlipShareServer;FlipShare Server;c:\program files\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]
S2 LENOVO.CAMMUTE;Lenovo Camera Mute;c:\program files\Lenovo\Communications Utility\CAMMUTE.exe [2011-04-04 40808]
S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\LENOVO\HOTKEY\MICMUTE.exe [2010-11-24 45496]
S2 LENOVO.TPKNRSVC;Lenovo Keyboard Noise Reduction;c:\program files\Lenovo\Communications Utility\TPKNRSVC.exe [2011-04-04 59240]
S2 Lenovo.VIRTSCRLSVC;Lenovo Auto Scroll;c:\program files\LENOVO\VIRTSCRL\lvvsst.exe [2010-04-07 93032]
S2 PwmEWSvc;Cisco EnergyWise Enabler;c:\program files\ThinkPad\Utilities\PWMEWSVC.EXE [2011-05-09 148840]
S2 RtkAudioService;Realtek Audio Service;c:\program files\Realtek\Audio\HDA\RtkAudioService.exe [2011-03-24 141928]
S2 tbupddwu;tbupddwu;c:\program files\TeamBoard\tbupddwu.exe [2010-12-24 933888]
S2 TPHKLOAD;Lenovo Hotkey Client Loader;c:\program files\LENOVO\HOTKEY\TPHKLOAD.exe [2010-12-03 99328]
S2 TPHKSVC;On Screen Display;c:\program files\LENOVO\HOTKEY\TPHKSVC.exe [2010-12-02 64440]
S2 USBDLM;USBDLM;c:\program files\USBDLM\USBDLM.exe [2010-05-09 241152]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-02-03 106104]
S3 MEI;Intel(R) Management Engine Interface;c:\windows\system32\drivers\HECI.sys [2010-09-20 41088]
S3 NETwNs32;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETwNs32.sys [2011-01-06 7434240]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2011-03-15 322664]
S3 tbupddsu;Universal Pointer Device Driver;c:\windows\system32\DRIVERS\tbupddsu.sys [2010-11-12 110952]
S3 upddvh;Touch-Base Serial Multi-touch Driver;c:\windows\system32\DRIVERS\upddvh.sys [2010-12-24 25576]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
.
.
.
------- Supplementary Scan -------
.
uStart Page = https://hpps-dailyblue.wikispaces.com/
uInternet Settings,ProxyOverride = 10.138.72.*;10.163.24.36;10.*;vcaa;<local>
uInternet Settings,ProxyServer = edupass:800
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105
IE: {{B0127AF2-316C-4f1d-BF35-3DE43971EEC5} - c:\windows\system32\proxypal.exe
FF - ProfilePath - d:\users\08600549\AppData\Roaming\Mozilla\Firefox\Profiles\mrzilgme.default\
FF - prefs.js: browser.startup.homepage - hxxps://hpps-dailyblue.wikispaces.com/
FF - prefs.js: network.proxy.ftp - edupass
FF - prefs.js: network.proxy.ftp_port - 800
FF - prefs.js: network.proxy.http - edupass
FF - prefs.js: network.proxy.http_port - 800
FF - prefs.js: network.proxy.socks - edupass
FF - prefs.js: network.proxy.socks_port - 800
FF - prefs.js: network.proxy.ssl - edupass
FF - prefs.js: network.proxy.ssl_port - 800
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-Malwarebytes' Anti-Malware (reboot) - c:\program files\Malwarebytes' Anti-Malware\mbam.exe
SafeBoot-Symantec Antvirus
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0001)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4452)
c:\program files\ThinkPad\Utilities\PWMTR32V.DLL
c:\progra~1\ThinkPad\UTILIT~1\US\PWMRT32V.DLL
c:\progra~1\ThinkPad\UTILIT~1\PWMIF32V.DLL
c:\program files\ThinkPad\Bluetooth Software\btncopy.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ibmpmsvc.exe
c:\program files\Realtek\Audio\HDA\RtHDVBg.exe
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
c:\progra~1\Lenovo\HOTKEY\tpnumlk.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\ThinkPad\Bluetooth Software\btwdins.exe
c:\program files\Flip Video\FlipShare\FlipShareService.exe
c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\SYSTEM32\WISPTIS.EXE
c:\windows\system32\sppsvc.exe
c:\windows\system32\taskhost.exe
c:\progra~1\LENOVO\VIRTSCRL\virtscrl.exe
c:\windows\SYSTEM32\WISPTIS.EXE
c:\program files\LENOVO\HOTKEY\tposdsvc.exe
c:\progra~1\Lenovo\HOTKEY\tpnumlkd.exe
c:\program files\USBDLM\USBDLM_usr.exe
c:\program files\Common Files\microsoft shared\ink\TabTip.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\program files\Lenovo\HOTKEY\TPONSCR.exe
c:\program files\Lenovo\Zoom\TpScrex.exe
c:\windows\system32\conhost.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
c:\program files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
c:\windows\system32\taskhost.exe
.
**************************************************************************
.
Completion time: 2012-05-30  17:10:04 - machine was rebooted
ComboFix-quarantined-files.txt  2012-05-30 07:10
.
Pre-Run: 11,862,245,376 bytes free
Post-Run: 11,432,370,176 bytes free
.
- - End Of File - - 4C71FFA0D3F5962A7ABBB6EF3B616E23

-----------------------------------------------------------

I have also attached the YorKyt log.

Please advise the next steps.

Regards
Samir

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 6362
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #5 on: May 30, 2012, 02:01:03 AM »
Thanks for logs, run the following ESET online AV scan and post its log, also give an update on current issues...

Run ESET Online Scan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
  • Click the button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
  • Check
  • Click the button.
  • Accept any security warnings from your browser.
  • Check
  • Leave the tick out of remove found threats
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push
  • Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the button.
  • Push
You can refer to this animation by neomage if needed.
Frequently asked questions available Here  Please read them before running the scan.

Also be aware this scan can take several hours to complete depending on the size of your system.

ESET log can be found here "C:\Program Files\ESET\EsetOnlineScanner\log.txt".

Kevin  :t


Offline ssanghani

  • Bronze Member
  • Posts: 22
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #6 on: May 30, 2012, 02:57:26 AM »
Hi Kevin,

I am running the scan now. I had not enabled network on that laptop, until now, waiting for your response to confirm if I should try it. Have enabled internet now to download ESET scanner and updates and running it. No notification from Symantec yet (which it used to throw up as soon as I enabled internet earlier).

Just one more thing, Winpatrol is prompting a message for c:\windows\system32\webcheck.dll as a new auto startup program. Should I disable this dll from auto startup?

Regards
Samir

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 6362
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #7 on: May 30, 2012, 04:09:22 AM »
c:\windows\system32\webcheck.dll is safe and can be allowed to run.... :t

Offline ssanghani

  • Bronze Member
  • Posts: 22
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #8 on: May 30, 2012, 04:56:59 AM »
Hi Kevin,

Thanks for clarifying regarding webcheck.dll.

ESET log
-----------------------------

C:\Qoobox\Quarantine\C\Windows\Installer\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\n.vir   a variant of Win32/Kryptik.AGFE trojan
C:\Qoobox\Quarantine\D\Users\08600549\AppData\Local\{ba9b7957-be21-fe46-c445-52fb1e09fdd3}\n.vir   a variant of Win32/Kryptik.AGFE trojan
C:\Windows\System32\DBBK\67CB45135A48F111506B7E9C46E46308   a variant of Win32/Kryptik.AGFE trojan

-------------------------

Regards
Samir

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 6362
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #9 on: May 30, 2012, 11:26:57 AM »
Thanks for the update,

Qoobox entries are quarantined already, they will be removed when we UNinstall Combofix...

do the following:

Please download OTM by OldTimer.
Alternative Mirror 1
Alternative Mirror 2 
Save it to your desktop.
Double click OTM.exe to start the tool. Vista or Windows 7 users right click and select Run as Administrator. Be aware all processes will stopped during run, also Desktop will disappear, this will be put back on completion....
  • Copy the text from the code box belowbelow to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

Code: [Select]
:Files
ipconfig /flushdns /c
C:\Windows\System32\DBBK\67CB45135A48F111506B7E9C46E46308
:Commands
[ClearAllRestorePoints]
[EmptyTemp]
 
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

Next,

Download Security Check by screen317 from HERE or HERE.
Save it to your Desktop.
Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me see those two logs, also give update on any remaining issues or concerns...

Kevin

Offline ssanghani

  • Bronze Member
  • Posts: 22
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #10 on: May 30, 2012, 02:42:18 PM »
Hi Kevin,

OTM Log
-----------------------------

All processes killed
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
D:\Users\08600549\Desktop\cmd.bat deleted successfully.
D:\Users\08600549\Desktop\cmd.txt deleted successfully.
C:\Windows\System32\DBBK\67CB45135A48F111506B7E9C46E46308 moved successfully.
========== COMMANDS ==========
 

 
[EMPTYTEMP]
 
User: 08223898
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 327789 bytes
->Java cache emptied: 2023 bytes
->Flash cache emptied: 557 bytes
 
User: 08600549
->Temp folder emptied: 819 bytes
->Temporary Internet Files folder emptied: 12851634 bytes
->Java cache emptied: 181241 bytes
->FireFox cache emptied: 29553642 bytes
->Flash cache emptied: 9479 bytes
 
User: Administrator
->Temp folder emptied: 0 bytes
 
User: Administrator.EDUSTAR_WIN7
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: All Users
 
User: LocalUser
->Temp folder emptied: 0 bytes
 
User: Public
->Temp folder emptied: 0 bytes
 
User: WER0002
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 327789 bytes
->Java cache emptied: 2023 bytes
->Flash cache emptied: 557 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 5742 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 41.00 mb
 
 
OTM by OldTimer - Version 3.1.19.0 log created on 05312012_060320

----------------------------------------

SecurityCheckLg
--------------------------------------

 Results of screen317's Security Check version 0.99.41 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
Symantec Endpoint Protection   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````[/u]
 WinPatrol
 Java(TM) 6 Update 26 
 Java version out of date!
 Adobe Flash Player    11.2.202.235 
 Adobe Reader X (10.1.0)
 Mozilla Firefox (9.0.1)
````````Process Check: objlist.exe by Laurent````````[/u] 
 Norton ccSvcHst.exe
 WinPatrol winpatrol.exe
 BillP Studios WinPatrol WinPatrol.exe 
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````[/u]

---------------------------------------

I have finally enabled internet access on the infected laptop and posting this message from it. No issues noticed until now.

Regards
Samir

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 6362
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #11 on: May 30, 2012, 02:56:04 PM »
Hiya Samir,

How is the system responding, any odd behavior or redirects etc.... Run DDS and post DDS.txt, no need for Attach.txt this time:

I give links and instructions again...

Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.   
  • When done, DDS will open two (2) logs

         1. DDS.txt
         2. Attach.txt
  • Save both reports to your desktop.
  • The instructions here ask you to attach the Attach.txt.

 
  • Instead of attaching, please copy/past both logs into your next reply.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE

Kevin


Offline ssanghani

  • Bronze Member
  • Posts: 22
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #12 on: May 30, 2012, 03:14:48 PM »
Hi Kevin,

The machine seems to be behaving alright now. No redirects or messages from Symantec.

DDS Log
--------------------------

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 10.4.1
Run by 08600549 at 7:08:59 on 2012-05-31
Microsoft Windows 7 Enterprise   6.1.7601.1.1252.61.1033.18.3176.1747 [GMT 10:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ibmpmsvc.exe
C:\Program Files\TeamBoard\tbupddwu.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Realtek\Audio\HDA\RtkAudioService.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVBg.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\LENOVO\HOTKEY\TPHKLOAD.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Lenovo\HOTKEY\tpnumlk.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
C:\Program Files\eduSTAR\eduSTAR Student Navigator\StudentNavigatorService.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe
C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\USBDLM\USBDLM.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\ThinkPad\Utilities\PWMEWSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\PROGRA~1\LENOVO\VIRTSCRL\virtscrl.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\LENOVO\HOTKEY\tposdsvc.exe
C:\PROGRA~1\Lenovo\HOTKEY\tpnumlkd.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\USBDLM\USBDLM_usr.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\TpShocks.exe
C:\Program Files\Lenovo\Communications Utility\TpKnrres.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\eduSTAR\eduSTAR Student Navigator\WPFStudentDockExpression.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\SCHTASK.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\TeamBoard\TBDAEMON.EXE
C:\Program Files\TeamBoard\AIDAEMON.EXE
C:\Program Files\Realtek\Audio\HDA\FMAPP.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\TeamBoard\Draw\drawsrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
C:\Windows\system32\taskmgr.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://hpps-dailyblue.wikispaces.com/
uInternet Settings,ProxyOverride = 10.138.72.*;10.163.24.36;10.*;vcaa;<local>
uInternet Settings,ProxyServer = edupass:800
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~3\office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [\\bkhdd\EPSONStylusCX5900] c:\windows\system32\spool\drivers\w32x86\3\e_fatibip.exe /fu "c:\windows\temp\E_S31B6.tmp" /EF "HKCU"
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [TpShocks] TpShocks.exe
mRun: [LENOVO.TPKNRRES] c:\program files\lenovo\communications utility\TPKNRRES.exe
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [PWMTRV] rundll32 c:\progra~1\thinkpad\utilit~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
mRun: [eduSTAR Student Navigator] "c:\program files\edustar\edustar student navigator\WPFStudentDockExpression.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [RTHDVCPL] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [tbdaemon] c:\program files\teamboard\tbdaemon.exe
mRun: [aidaemon] c:\program files\teamboard\aidaemon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\thinkpad\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\drawsrv.lnk - c:\program files\teamboard\draw\drawsrv.exe
mPolicies-explorer: PreXPSP2ShellProtocolBehavior = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: FilterAdministratorToken = 1 (0x1)
mPolicies-system: disablecad = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {B0127AF2-316C-4f1d-BF35-3DE43971EEC5} - c:\windows\system32\proxypal.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{18F9BBD0-7CDD-4F44-BCB9-7628A68000CC} : DhcpNameServer = 10.188.66.103 10.176.66.71
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE}\2496C6C637 : DhcpNameServer = 203.166.122.153 203.166.122.166
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE}\25567656E636970274164756771697 : DhcpNameServer = 203.12.160.35 203.12.160.36
TCP: Interfaces\{BA60041E-66FA-4357-821D-9D80A0334AAE}\56465735451425 : DhcpNameServer = 10.138.72.40 10.138.72.42
TCP: Interfaces\{EE56947C-0FDE-4D68-863F-87AF549AB20F} : DhcpNameServer = 10.138.72.40 10.138.72.42
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - d:\users\08600549\appdata\roaming\mozilla\firefox\profiles\mrzilgme.default\
FF - prefs.js: browser.startup.homepage - hxxps://hpps-dailyblue.wikispaces.com/
FF - prefs.js: network.proxy.ftp - edupass
FF - prefs.js: network.proxy.ftp_port - 800
FF - prefs.js: network.proxy.http - edupass
FF - prefs.js: network.proxy.http_port - 800
FF - prefs.js: network.proxy.socks - edupass
FF - prefs.js: network.proxy.socks_port - 800
FF - prefs.js: network.proxy.ssl - edupass
FF - prefs.js: network.proxy.ssl_port - 800
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\wolfram research\browser\8.0.3.2427702\npmathplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_235.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 DozeHDD;DozeHDD;c:\windows\system32\drivers\DOZEHDD.SYS [2011-8-12 25968]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2011-1-13 20592]
R1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2011-6-20 13680]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 eduSTAR Student Navigator Service;eduSTAR Student Navigator Service;c:\program files\edustar\edustar student navigator\StudentNavigatorService.exe [2011-3-28 16384]
R2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2010-12-15 1085440]
R2 LENOVO.CAMMUTE;Lenovo Camera Mute;c:\program files\lenovo\communications utility\CamMute.exe [2011-8-12 40808]
R2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\lenovo\hotkey\micmute.exe [2011-6-20 45496]
R2 LENOVO.TPKNRSVC;Lenovo Keyboard Noise Reduction;c:\program files\lenovo\communications utility\TPKNRSVC.exe [2011-8-12 59240]
R2 Lenovo.VIRTSCRLSVC;Lenovo Auto Scroll;c:\program files\lenovo\virtscrl\lvvsst.exe [2011-6-20 93032]
R2 PwmEWSvc;Cisco EnergyWise Enabler;c:\program files\thinkpad\utilities\PWMEWSVC.exe [2011-8-12 148840]
R2 RtkAudioService;Realtek Audio Service;c:\program files\realtek\audio\hda\RtkAudioService.exe [2011-11-7 141928]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2011-5-11 1846592]
R2 tbupddwu;tbupddwu;c:\program files\teamboard\TBUPDDWU.EXE [2012-2-8 933888]
R2 TPHKLOAD;Lenovo Hotkey Client Loader;c:\program files\lenovo\hotkey\tphkload.exe [2011-6-20 99328]
R2 TPHKSVC;On Screen Display;c:\program files\lenovo\hotkey\TPHKSVC.exe [2011-6-20 64440]
R2 USBDLM;USBDLM;c:\program files\usbdlm\USBDLM.exe [2010-5-9 241152]
R3 DozeSvc;Lenovo Doze Mode Service;c:\program files\thinkpad\utilities\DOZESVC.EXE [2011-8-12 292200]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-3 106104]
R3 MEI;Intel(R) Management Engine Interface;c:\windows\system32\drivers\HECI.sys [2011-6-20 41088]
R3 NETwNs32;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETwNs32.sys [2011-6-20 7434240]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-20 322664]
R3 tbupddsu;Universal Pointer Device Driver;c:\windows\system32\drivers\TBUPDDSU.SYS [2012-2-8 110952]
R3 upddvh;Touch-Base Serial Multi-touch Driver;c:\windows\system32\drivers\UPDDVH.SYS [2012-2-8 25576]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 5U877;USB Video Device;c:\windows\system32\drivers\5U877.sys [2011-6-20 130944]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 BTWAMPFL;BTWAMPFL;c:\windows\system32\drivers\btwampfl.sys [2011-8-12 367656]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 62464]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-8-12 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2011-6-12 31125880]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-31 129976]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2011-8-2 18432]
S3 netvsc;netvsc;c:\windows\system32\drivers\netvsc60.sys [2010-11-21 126464]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2011-8-12 83304]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-21 15872]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\drivers\RtsPStor.sys [2011-6-20 246888]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 Synth3dVsc;Microsoft Virtual 3D Video Transport Driver;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-21 77184]
S3 SynthVid;SynthVid;c:\windows\system32\drivers\VMBusVideoM.sys [2010-11-21 19456]
S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-21 25600]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-21 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 27264]
S3 tsusbhub;Remote Deskotop USB Hub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-21 112640]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-8-3 1343400]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2012-05-30 20:48:21   97208   ----a-w-   c:\program files\mozilla firefox\components\browsercomps.dll
2012-05-30 20:46:33   --------   d-----w-   c:\program files\Mozilla Maintenance Service
2012-05-30 20:46:31   588728   ----a-w-   c:\program files\mozilla firefox\gkmedias.dll
2012-05-30 20:46:31   43960   ----a-w-   c:\program files\mozilla firefox\mozglue.dll
2012-05-30 20:46:31   157352   ----a-w-   c:\program files\mozilla firefox\maintenanceservice_installer.exe
2012-05-30 20:46:31   129976   ----a-w-   c:\program files\mozilla firefox\maintenanceservice.exe
2012-05-30 20:41:49   --------   d-----w-   c:\program files\Oracle
2012-05-30 20:41:28   772504   ----a-w-   c:\windows\system32\npDeployJava1.dll
2012-05-30 08:35:36   --------   d-----w-   c:\program files\ESET
2012-05-30 07:22:48   56200   ----a-w-   c:\programdata\microsoft\windows defender\definition updates\{f2bb2cbb-c429-42d6-9ccc-0a7cc9e81b62}\offreg.dll
2012-05-30 07:05:30   --------   d-----w-   C:\$RECYCLE.BIN
2012-05-30 07:00:24   --------   d-----w-   d:\users\08600549\appdata\local\temp
2012-05-30 06:38:44   98816   ----a-w-   c:\windows\sed.exe
2012-05-30 06:38:44   518144   ----a-w-   c:\windows\SWREG.exe
2012-05-30 06:38:44   256000   ----a-w-   c:\windows\PEV.exe
2012-05-30 06:38:44   208896   ----a-w-   c:\windows\MBR.exe
2012-05-30 06:14:12   --------   d-----w-   c:\windows\system32\DBBK
2012-05-29 11:56:47   419488   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
2012-05-25 09:24:06   --------   d-----w-   d:\users\08600549\Tracing
2012-05-25 03:29:08   1288472   ----a-w-   c:\windows\system32\ntdll.dll
2012-05-25 03:21:33   2048   ----a-w-   c:\windows\system32\tzres.dll
2012-05-25 03:21:14   1291632   ----a-w-   c:\windows\system32\drivers\tcpip.sys
2012-05-25 03:19:57   936960   ----a-w-   c:\program files\common files\microsoft shared\ink\journal.dll
2012-05-25 03:19:56   1221632   ----a-w-   c:\program files\windows journal\NBDoc.DLL
2012-05-25 03:19:54   989184   ----a-w-   c:\program files\windows journal\JNTFiltr.dll
2012-05-25 03:19:54   969216   ----a-w-   c:\program files\windows journal\JNWDRV.dll
2012-05-25 03:19:32   8192   ----a-w-   c:\windows\system32\rdrmemptylst.exe
2012-05-25 03:19:32   58880   ----a-w-   c:\windows\system32\rdpwsx.dll
2012-05-25 03:19:32   129536   ----a-w-   c:\windows\system32\rdpcorekmts.dll
2012-05-25 03:19:12   67072   ----a-w-   c:\windows\system32\packager.dll
2012-05-25 03:18:56   2343424   ----a-w-   c:\windows\system32\win32k.sys
2012-05-25 03:18:55   3968368   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2012-05-25 03:18:55   3913072   ----a-w-   c:\windows\system32\ntoskrnl.exe
2012-05-25 03:18:44   534528   ----a-w-   c:\windows\system32\EncDec.dll
2012-05-25 03:18:32   919040   ----a-w-   c:\windows\system32\rdpcorets.dll
2012-05-25 03:18:32   826880   ----a-w-   c:\windows\system32\rdpcore.dll
2012-05-25 03:18:32   24576   ----a-w-   c:\windows\system32\drivers\tdtcp.sys
2012-05-25 03:18:32   183808   ----a-w-   c:\windows\system32\drivers\rdpwd.sys
2012-05-25 03:18:18   38912   ----a-w-   c:\windows\system32\csrsrv.dll
2012-05-25 03:17:47   514560   ----a-w-   c:\windows\system32\qdvd.dll
2012-05-25 03:17:47   1328128   ----a-w-   c:\windows\system32\quartz.dll
2012-05-25 03:09:18   442880   ----a-w-   c:\windows\system32\ntshrui.dll
2012-05-25 03:08:10   1077248   ----a-w-   c:\windows\system32\DWrite.dll
2012-05-19 11:44:26   --------   d-----w-   d:\users\08600549\appdata\local\{DE50C4D9-FF43-44B5-8AB9-50BB6C21827E}
2012-05-16 05:13:56   --------   d-----w-   d:\users\08600549\appdata\local\Flip Video
2012-05-09 01:10:08   --------   d-----w-   c:\program files\common files\Macrovision Shared
2012-05-08 11:13:18   90112   ----a-w-   c:\windows\unvise32.exe
2012-05-08 11:12:40   --------   d-----w-   c:\program files\WriteTools
2012-05-03 02:13:08   147512   ----a-w-   c:\windows\system32\temp.00F
2012-05-03 02:13:07   598288   ----a-w-   c:\windows\system32\temp.00A
2012-05-03 02:13:07   22288   ----a-w-   c:\windows\system32\temp.00D
2012-05-03 02:13:07   17920   ----a-w-   c:\windows\system32\temp.009
2012-05-03 02:13:07   164112   ----a-w-   c:\windows\system32\temp.00B
2012-05-03 02:13:07   147728   ----a-w-   c:\windows\system32\temp.00C
2012-05-03 02:13:07   10000   ----a-w-   c:\windows\system32\temp.00E
2012-05-03 02:13:06   1386496   ----a-w-   c:\windows\system32\temp.008
.
==================== Find3M  ====================
.
2012-05-30 20:30:23   70304   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-09 01:05:48   129784   ------w-   c:\windows\system32\pxafs.dll
2012-05-09 01:05:48   116472   ------w-   c:\windows\system32\pxcpyi64.exe
2012-05-09 01:05:47   43528   ----a-w-   c:\windows\system32\drivers\PxHelp20.sys
2012-05-09 01:05:47   118520   ------w-   c:\windows\system32\pxinsi64.exe
2012-04-04 08:47:02   687504   ----a-w-   c:\windows\system32\deployJava1.dll
2012-03-17 07:27:18   56176   ----a-w-   c:\windows\system32\drivers\partmgr.sys
.
============= FINISH:  7:09:32.55 ===============

-----------------------------------

Regards
Samir

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 6362
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #13 on: May 30, 2012, 03:42:32 PM »
Hiya Samir,

DDS.txt looks good, you say no odd behavior etc. We can now clean up my friend, do the following:

Step 1

Remove Combofix now that we're done with it
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")


  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
The above procedure will delete the following:
  • ComboFix and its associated files and folders.
  • VundoFix backups, if present
  • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.

It is very important that you get a successful uninstall because of the extra functions done at the same time, let me know if this does not happen.

Step 2

Remove ESET online scanner:

  • Click Start, type Uninstall a Program into the Search programs and files box, and then press ENTER.
  • Click to select ESET Online Scanner from the listing of installed products, and then click Uninstall/Change from the bar that displays the available tasks. Uninstall ESETonline Scanner, only re-boot if prompted.
Whilst in "UNinstall a Program" also remove this:

Java(TM) 6 Update 26  it is outdated and possibly exploited...

Step 3

  • Download OTC by OldTimer and save it to your desktop. Alternative mirror
  • Double click icon to start the program.
    If you are using Vista or Windows 7, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Begining Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
  • This will remove tools we have used and itself.


Any tools/logs remaining on the Desktop can be deleted.

Step 4

You were using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version.
For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system.
The most current version of Sun Java is: Java Runtime Environment Version 7 Update 4.

  • Go to Sun Java
  • Select Windows 7/XP/Vista/2000/2003/2008 If using 64 bit OS Select Information about the 64-bit Java plug-in and follow prompts
  • Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
  • Reboot your computer

Step 5

Go here http://www.filehippo.com/updatechecker/ and run FileHippo Update Checker, update all applications as suggested by the checker. Ignore any suggested Beta updates....

Step 6

Download TFC  to your desktop, from either of the following links
Link 1
Link 2
  • Save any open work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program. Vista or Windows 7 users right click and select “Run as Administartor”
  • If prompted, click "Yes" to reboot.
TFC will automatically close any open programs, including your Desktop. Let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds.  TFC may re-boot your system, if not Re-boot it yourself to  complete cleaning process <---- Very Important

Keep TFC it is an excellent utility to keep your system optimized, it empties all user temp folders, Java cache etc etc.  Always remember to re-boot after a run, even if not prompted

Let me know if those steps complete OK, also if any remaining issues or concerns...

Thanks,

Kevin






« Last Edit: May 30, 2012, 04:14:10 PM by kevinf80 »

Offline ssanghani

  • Bronze Member
  • Posts: 22
Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #14 on: May 30, 2012, 03:48:36 PM »
Hi Kevin,

Just on the way to work. I will report back shortly.

Regards
Samir