Author Topic: [Resolved K] Symantec repeatedly detects Trojan.Gen.2  (Read 2135 times)

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Offline kevinf80

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Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #15 on: May 30, 2012, 04:19:10 PM »
OK, just post back when you`re ready. Its 23:25 local time for me so i`m off to bed in 30 mins or so.....

Offline ssanghani

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Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #16 on: May 31, 2012, 05:29:40 AM »
Hi Kevin,

Thanks a lot for all your help. The clean up steps worked fine and it looks all clean now.

Also, haven't noticed any odd behaviour or Symantec popup's at all for the day.

I really appreciate your assistance in this matter.

Once again, thanks a lot.

Regards
Samir

Offline kevinf80

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Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #17 on: May 31, 2012, 05:54:53 AM »
That is excellent news Samir....

Here are some tips to reduce the potential for malware infection in the future:

Make proper use of your antivirus and firewall

Antivirus and Firewall programs are integral to your computer security. However, just having them installed isn't enough. The definitions of these programs are frequently updated to detect the latest malware, if you don't keep up with these updates then you'll be vulnerable to infection. Many antivirus and firewall programs have automatic update features, make use of those if you can. If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.

You should keep your antivirus and firewall guard enabled at all times, NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your antivirus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Install and use WinPatrol  This will inform you of any attempted unauthorized changes to your system.

WinPatrol features explained Here

Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a few good free alternatives:
 
Firefox,

Opera, and

Chrome.
 
All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial HERE which will help you to make IE MUCH safer.

These browser add-ons will help to make your browser safer:

Web of Trust warns you about risky websites that try to scam visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:

Available for Firefox and Internet Explorer.

Green to go,
Yellow for caution, and
Red to stop.


Available for Firefox only. NoScript helps to block malicious scripts and in general gives you much better control over what types of things webpages can do to your computer while you're browsing.

These are just a couple of the most popular add-ons, if you're interested in more, take a look at THIS article.

Here a couple of links by two security experts that will give some excellent tips and advice.

So how did I get infected in the first place by Tony Klein

How to prevent Malware by Miekiemoes

Finally this link HERE will give a comprehensive upto date list of free Security programs. To include - Antivirus, Antispyware, Firewall, Antimalware, Online scanners and rescue CD`s.

Don`t forget, the best form of defense is common sense. If you don`t recognize it, don`t open it. If something looks to good to be true, then it aint.

Let me know when its OK to close out your thread...,

Take care,

Kevin

Offline ssanghani

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Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #18 on: June 01, 2012, 03:23:59 AM »
Hi Kevin,

Thanks for all your help on this issue and the suggestions. As that is a work laptop I am writing to the IT support at her work regarding the issue and your suggestions.

I waited for a day to ensure no further issue before getting back to you. You may close this thread now as it looks all good now.

Regards
Samir

Offline kevinf80

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Re: [Resolved K] Symantec repeatedly detects Trojan.Gen.2
« Reply #19 on: June 01, 2012, 10:14:05 AM »
Since this issue appears to be resolved the topic has been closed. Glad we could help.  :t 

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

The fixes and advice in this thread are for this System only. Do not apply the instructions from this thread to your own System. Please start a new thread describing your issue and someone will be along to assist you.