Well I hate to say it, but I have no answer for this problem. I was going to contact Acronis and see what they said, but from there website it is impossible for a non owner to contact anyone but sales. I have found a few similar issues, but in every case the program causing the problem was actually installed on the computer. If you do contact them, make sure to send them the same xml file you sent me.
That was the last reoccurring problem in the event viewer logs.
Are you having any other problems with the computer, have any questions or concerns?