Hello, welcome to SpywareHammer.
I go by Hoov, and I will be helping you with your problem. I must ask you to do a few things for me.
First, tell me everything that you have done, if anything, to try and fix this problem.Also tell me any other problems you are having, no matter how small or long you have been dealing with them.
Second, please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.
Third, follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go.
Fourth, Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.
Fifth, if we start this fix, I need you to stick with me until the end. Just because your computer is running better does not mean it is fixed.
Before we start trying to fix your computer, you need to make sure your data is backed up. Also let me know of any software you have running that encrypts your harddrive.
Now onto trying to fix your computer.
Can you tell me the model number of the harddrive, or the computer?
Do you know the stop code for the BSOD and the program that caused it?
I need you to reboot windows cleanly. To do that please go to the run command and type in msconfig . Once that starts, select selective startup, and then uncheck the load startup items. Now click on the services tab, and down near the bottom of the window, check the box that says Hide all Microsoft Services now go up and uncheck all the services still listed, make sure you scroll down the list if need to unselect all the non Microsoft services. Now click apply, then click OK and reboot the computer.
Did the computer startup normally? How does it run and load programs?
Once you have figured out how the computer is running this way, run msconfig and select normal startup then click apply then OK and reboot the computer. Let me know how it went.
