Author Topic: [Resolved] Wiley Virus?  (Read 6800 times)

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Offline ssheltmire

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Re: [In Progress] Wiley Virus?
« Reply #45 on: March 06, 2009, 12:00:01 PM »
OK, thanks.  Will focus on this and get back to you. 

One  of the reasons I first overlooked the Internet connection was that I was fixed on an issue with an AVG program that was running when I did a cntrl-alt-del to bring up the Windows Task Manager and view applications to ensure that all the virus scanners were, indeed, disabled.  The program in question is AVGSRX.EXE.   

To my knowledge, all associated virus scanning programs had been stopped/disabled in MSCONFIG, but, the AVGSRX.EXE was still showing active and when I tried to do an "End Process" in the Windows Task Manager, it didn't seem to take.  Not sure if that created any issue, but, I thought it was notable that it was running after (I thought) I had disabled AVG.

SS

Offline Hoov

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Re: [In Progress] Wiley Virus?
« Reply #46 on: March 06, 2009, 12:11:46 PM »
Some of the AVG components are services, and have to be turned of thru services.

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Offline ssheltmire

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Re: [In Progress] Wiley Virus?
« Reply #47 on: March 06, 2009, 12:33:26 PM »
If you mean Control Panel - Admin Tools - Services,   I tried that as well but couldn't find where it was listed in there. MIGHT have overlooked it, but, I htought I scanned it fairly thoroughly.  Again, may not have been a contributing issue anyway.

Offline Hoov

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Re: [In Progress] Wiley Virus?
« Reply #48 on: March 06, 2009, 03:23:05 PM »
There are two, at least in my setup AVG e-mail scanner and AVG watchdog. The watchdog may be a problem.

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Offline ssheltmire

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Re: [In Progress] Wiley Virus?
« Reply #49 on: March 09, 2009, 06:16:40 PM »
Hoov,

Well, that process did, indeed, appear to resolve the problem.  SP3 successfully installed.  The subinacl utility was interesting to watch although I won't pretend to know all that it was doing.

Thanks, thanks, thanks for all your help.  It was a very educational experience for me and a pleasure working with you on this.

Best to you.

SS 
 

Offline Hoov

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Re: [In Progress] Wiley Virus?
« Reply #50 on: March 09, 2009, 06:22:50 PM »
So am I correct in assuming everything is working well? If so, we still have a few things to take care of.

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Offline ssheltmire

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Re: [In Progress] Wiley Virus?
« Reply #51 on: March 09, 2009, 09:41:11 PM »
OK, sorry.  I thought we were at EOJ.  Yes, things appear to be functioning normally.  I haven't encountered any anomalies yet. What is left to do?

Thanks.

Offline Hoov

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Re: [In Progress] Wiley Virus?
« Reply #52 on: March 09, 2009, 09:58:50 PM »
    Just some housecleaning.

    Now  there are something's you need to do to fully clean your system and keep it secure.

  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
    • Mirror 1
    • Mirror A
    • Double click the icon.
    • Click the large "Cleanup" button.
    • A list of tool components used in the Cleanup of malware will be downloaded.
    • Click Yes to begin the Cleanup process and remove these components, including this application.
    • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
    • Make sure you have an Internet Connection.
    • If you have a firewall that throws out a message that OTMI3 is attempting to contact the Internet that it should be allowed.
    • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

    Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

    Disable and Enable System Restore.
    If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

    Here are some good tutorials for that.
    Windows Vista Restore Guide 
     or
    Windows XP System Restore Guide
    Reboot
    Re-enable system restore with instructions from tutorial above

    Create a System Restore Point
    Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

    Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
            Click once on the Internet icon so it becomes highlighted.
            Click once on the Custom Level button.
                    Change the Download signed ActiveX controls to Prompt
                    Change the Download unsigned ActiveX controls to Disable
                   Change the Initialize and script ActiveX controls not marked as safe to Disable
                   Change the Installation of desktop items to Prompt
                   Change the Launching programs and files in an IFRAME to Prompt
                   Change the Navigate sub-frames across different domains to Prompt
                   When all these settings have been made, click on the OK button.
                   If it prompts you as to whether or not you want to save the settings, press the Yes button.
            Next press the Apply button and then the OK to exit the Internet Properties page.
    Also see the following:  Securing Your Web Browser
    Working with Internet Explorer 6 Security

    Use a different browser other than  IE (most exploits are pointed towards IE). One of them is
    Firefox.
    It is also worth trying Thunderbird for controlling spam in your e-mail.


    Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

    Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


     Always use a firewall.
    Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.
     
    Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose. 


    Never run two Antivirus programs or two Firewalls  at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


     MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

    Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

    Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

    We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
    PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

    Let us know if you have any more problems, either new or old.
    Have a good time surfing the net, but stay safe.
    If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.




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    Offline ssheltmire

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    Re: [In Progress] Wiley Virus?
    « Reply #53 on: March 10, 2009, 08:49:07 PM »
    OK, I ran OTCleanIt, downloaded CCleaner, disabled and then re-enabled system restore, created a new restore point, verified security settings in Internet Explorer and read through the other recommendations in your note.  One thing it prompted me to do is to remove Windows Defender.  I guess I didn't realize it before, but, since it had run in the background, it must have been a conflict (or potential conflict) with AVG.  However, if needed, I can always reinstall it.

    I already have Firefox and Chrome installed as alternate browsers.  I did that when I started having issues with IE7. 

    Of course, as part of my early attempts to resolve my virus problems, I already had AdAware, Spybot and MalwareBytes.  My ONLY issue with those is their presence in the background at start-up and the need to either exit out of them after start-up or run the modified start-up to turn them off.

    You mentioned running a firewall.  I've been running Online Armor which I assume fulfills that role.  But, I am not sure how it stacks up against ZoneAlarm or other software-based firewall offerings. 

    Thanks,

    SS

    Offline Hoov

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    Re: [In Progress] Wiley Virus?
    « Reply #54 on: March 10, 2009, 10:19:18 PM »
    From what I have heard it works. The firewall that works best is the one you use. ZoneAlarm isn't for everyone. If Online Armor works, don't mess with it. What recommended uninstalling windows defender?

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    Offline ssheltmire

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    Re: [In Progress] Wiley Virus?
    « Reply #55 on: March 11, 2009, 12:57:41 PM »
    No specific recommendation.  I think there was a broken link in there as I obtained an error when I tired to open it in the programs list.  But, I also know it has been running behind the scenes through an executable showing up in the "processes" section of the Windows Task List and pop-up messages that I have experienced through its system monitoring.   But, based on the recommendation that it is not adviseable to run more than one antivirus, I thought it best to remove Windows Defender in deference to AVG.

    Offline Hoov

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    Re: [In Progress] Wiley Virus?
    « Reply #56 on: March 11, 2009, 01:27:47 PM »
    I have both running on my Vista laptop, and they live side by side in peace and harmony. To be honest it was 6 months after I bought the computer before I realized it was even installed and running.

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    Offline ssheltmire

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    Re: [In Progress] Wiley Virus?
    « Reply #57 on: March 11, 2009, 04:11:33 PM »
    LOL.  I can believe that.  It does seem to perform its function clandestinely.  But, if you think there is no adverse impact to having it there running along with AVG, I can reinstall it.  Probably needed to do that anyway.

    Offline Hoov

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    Re: [In Progress] Wiley Virus?
    « Reply #58 on: March 11, 2009, 07:04:03 PM »
    I would reinstall it. Then if it does create a problem in the future, then you can remove it.

    Any more concerns or questions?

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    Offline ssheltmire

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    Re: [In Progress] Wiley Virus?
    « Reply #59 on: March 11, 2009, 07:41:52 PM »
    No, I think all is good. It's been a pleasure and I know where to find help if I need it. 

    Thanks for your service to this forum.

    SS