[Resolved] Programs 'deselecting' themseves...

[Hoov]

Do you have a utility that came with your computer that shows signal strength of the wireless connection?

[Shaiya]

Hi Hoov,

Yeah it's always on excellent - the computer is never more than 10 metres from the router and I've even had the problem occur with the computer right beside the router.

Thanks for the help.

[Hoov]

Is it getting hot?

[Shaiya]

Hi Hoov,

It's a laptop but I've never noticed it getting hot - nothing unusual anyway (I've had it 3 years nearly and generally it's rested in the same places when used).  Could this be caused by a loose connection to the network card or something?  Or if the wireless network card was getting hot etc?

Thanks for your help

[Hoov]

Feel the bottom of the laptop. If it is getting hot, then it could be caused by a dust bunny in the exhaust airflow. It is fixable. But heat can cause all kinds of erratic problems. Is the surface it is sitting on vibrate at all?

[Shaiya]

Hi Hoov,

No vibrations on surface and no hot areas as far as I can tell.  I opened up my laptop and checked for dust buildup but didnt find anything.

Thanks for your help

[Hoov]

The next time your computer drops the internet connection, I want you to run ipconfig again, just as before. Also I need to know the time on the clock in the system tray.

Open a command prompt (all programs > Accessories > Command Prompt) and type in
Ipconfig /all > ipconfig.txt and then hit enter. Then type in ipconfig.txt to open notepad with the log. Copy it and paste it in to your next response.

[Shaiya]

Hi Hoov,

I will post the requested details asap.  Since I saw your latest post it's only happened once and I wasn't at the computer so didn't realise until hours later.  Usually it happens every 1-3 hours that the computer is on but, probably because I'm waiting for it to happen, it seems to be behaving itself last 2 days.

Thanks for your help

[Hoov]

No worries. If it goes longer than 10 days, This thread will get moved back to the completed board. Just start a new thread and let me know the link to it.

[Shaiya]

Hi Hoov,

I hope I'm not jumping the gun but since I opened the laptop and checked inside / cleaned around a bit it seems to have gotten better (even though there was little to no dust anywhere inside).  Although it did happen once since then it has been behaving very well - usually it would happen every 1-3 hours and the error would repeat 5-15+ times in a row or more.  I'm going to give it another day or two and then repost with the all clear if it's not happened by then.

Thanks for all your help

[Hoov]

Sometimes just unconnecting and then reconnecting connections can solve problems. I am sure the antenna for your wireless connection is similar to mine, and just moving those two connections around a little bit can cause oxidation to be knocked off, making the connection a little better.

[Shaiya]

Hi Hoov,

I'm posting to let you know that I think the problem has now gone.  Since I last posted it's not happened even once  :).

Thank You for all you help over the last several weeks - you've been a star.    :)

[Hoov]

You are welcome!