Explorer.exe memory usage

[jfray]

I'm having problems with explorer.exe using big chunks of memory (900,000K VM). It started after I did a restore to cure a virus problem I had. I posted my HJT log to the HJ forum.

Not sure if that was the right place.

So now I ask: could the problem be non-virus related? Anyhave have advice on solving the memory issue?

Thanks.

[PudgyOne]

jfray,

It's probably malware related. Let the Malware Removal Experts help you and see if it helps to resolve the issue, first.


Rick

[jfray]

No one has responded to my issue in the HJT log forum. Got any clues about what I can do?

[Mister2]

HI jfray,

It normally takes a few days before someone becomes free to pick up new logs, depending on the workload in the HJT forum.
I can't comment on your log (I can't read those things) but you could try the following (it's non-destructive and won't affect anything to do with your log):

G0 to Start, Run, type in iexplore -extoff and click OK.  (Note the space between 'iexplore' and '-extoff').

A misbehaving instance of IE can be caused by numerous things, malware and IE addons being but two.  Please wait for a reply to your log, but check if that command makes any difference to the memory usage when IE is running.

[jfray]

Mister:
  Thanks. I'll be patient.

  One thing: my problem is with "explorer.exe," not the "iexplorer.exe" referenced in your post.

[Mister2]

My apologies.  I had just been researching browser problems and misread your post.

If they don't find a problem with your log then pop back here and we can take a look.