Author Topic: [Resolved] Slow computer; Internet pages won't load  (Read 8398 times)

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Offline Hoov

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #45 on: April 07, 2010, 07:04:07 PM »
Can you tell me what page you were trying to go to when you had the browser open?

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Offline Coll0610

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #46 on: April 07, 2010, 07:42:40 PM »
I don't remember, so I did the test again.  I opened the browser and it loaded www.msn.com (my homepage).  Then I went to cnn.com and clicked on a couple links there.  All the pages loaded fine until the last one I tried to go to.  I stopped the netstat while the last page was trying to load.

Offline Hoov

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #47 on: April 09, 2010, 08:39:39 AM »
How long does it take to open the MSN page in IE?

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Offline Coll0610

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #48 on: April 09, 2010, 05:20:29 PM »
It loaded pretty quickly, just a few seconds.  I think all the pages loaded pretty quick while I was running the test.

Offline Hoov

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #49 on: April 09, 2010, 07:20:26 PM »
Do your page loads time stay the same or do they change? Does there appear to be any cycles to the problem, like mornings, or afternoons?

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Offline Coll0610

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #50 on: April 09, 2010, 08:08:20 PM »
No, I haven't been able to find a pattern.  Sometimes the same page will load fine; other times it won't.  It doesn't matter what time of day.

Offline Hoov

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #51 on: April 09, 2010, 08:29:39 PM »
There is one more thing you can check. Ask a few of your neighbors with Comcast internet if they are also having the same problem. If possible ask in both directions from your house. That way you are sure to get at least one other house in the same cluster. It is possible that you have a neighbor that is running something bandwidth intensive. If that is the case then anyone else on the same cluster will have the same problem.

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Offline Coll0610

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #52 on: April 09, 2010, 08:38:57 PM »
If it was something with one of the neighbors usng a lot of bandwidth, wouldn't I also notice the problem on the other computers in the house?  We have 3 laptops running on the network that are not having these problems.

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #53 on: April 09, 2010, 08:42:23 PM »
Are you using all the computers at the same time? With some good bandwidth on the other computers, and bad bandwidth on the problem one?

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Offline Coll0610

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #54 on: April 09, 2010, 08:45:46 PM »
Yes, sometimes I sit in front of this computer with my laptop on my lap and the laptop will work fine while this one won't do anything.

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #55 on: April 09, 2010, 08:47:58 PM »
Is the problem computer the only wired one?

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Offline Coll0610

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #56 on: April 09, 2010, 08:59:54 PM »
Yes.

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #57 on: April 09, 2010, 09:06:54 PM »
The next time you have a slow internet connection, I would like you to try to move a large file from one of the laptops to the desktop, and then once that is done, to one of the other laptops.

Along the same line, when was the last time you dusted out the inside of the wired computer? Also if you are comfortable with working inside the computer, try moving the Ethernet card (if there is one) to a different slot.

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Offline Coll0610

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #58 on: April 18, 2010, 08:45:02 PM »
The old computer got so slow that I couldn't even enter a post on here.  I gave up and bought a new computer today.  It's working fine.

Thanks again for all your help.

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Re: [In Progress] Slow computer; Internet pages won't load
« Reply #59 on: April 18, 2010, 09:23:56 PM »
You are welcome. Sorry I couldn't get it working better. I have the feeling you will be better off anyway. Here is some info that may help you in the future.

Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall). There are some good basic instructions for that here.

Use a different browser other than  IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.

Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware

Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.
 
Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose. 


Never run two Antivirus programs or two Firewalls  at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


 MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates. I also suggest running Secunia PSI. It will monitor the software you have installed and let you know when something needs to be updated.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.

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